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Online Shopping Returns and Refunds Policies and Warranties

Returns and Refunds Policy and Warranties

Thank you for shopping at Tribal Rites Pro Body Jewelry and Merchandise.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days
The product is in its original packaging
Jewelry may be returned ONLY if the tamper proof seal on your package is not broken or tampered withThe product isn't used or damagedWe can verify that you did purchase your product from Tribal Rites Inc.You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

Non-Warranty Returns are subject to a 15% restocking fee for us to recover the cost of shipping and other logistics.  This fee is noted on your invoice and was apparent in the shopping cart.   The 10% fee will be waived for warranty issues within the 30-day return period.  See Warranties for more information

To obtain a Return Merchandise Number (RMN), contact us:

By email: returns@tribalrites.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Tribal Rites 7735 W 92nd Ave. Westminster, CO 80021 Attn: Returns

Include the following in your package:

  1. Order Number
  2. Item(s) to return
  3. Item Condition
  4. Reason for Return
  5. Request for refund, credit, or exchange.
  6. RMN Number

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Tribal Rites Pro Body Jewelry and Merchandise.

Damaged items

If you received a damaged product, please notify us immediately for assistance at returns@tribalrites.com.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: returns@tribalrites.com

Warranties

Tribal Rites Inc. will warranty for 30 days items purchased on our website for the following:

  1. Manufacturing defects such as obvious scratches, threading problems, missing or loose gem stones, incorrect bends or kinks, serious or obvious flaws not consistent with the items purchased.
  2. Items arrived broken, but in sealed package.
  3. Orders incorrectly filled.

We will not warranty the following:

  1. Organics may have somewhat different colors or patterns from the pictures due to naturally occurring variance in nature or workmanship.
  2. Gem stone colors may vary in person due to the representation of color on screens which may differ from device to device
  3. Tribal Rites Inc. will not warranty fit issues such as length, gauge, diameter or other. It is the responsibility of the customer to know and determine proper fit for the jewelry purchased.
  4. Items obviously tampered with, mishandled, or abused by the customer. We reserve the right to determine whether any of the previous conditions may be true.

 

 

 

Boulder

1309 E College Ave
Boulder, CO 80302
303-449-4611

Longmont

1716 Main St
Longmont, CO, 80501
303-776-9333

Westminster

7735 W 92nd Ave
Westminster, CO, 80021
303-421-5700

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